A CrowdStrike Well, he tried to reach an agreement, but it didn’t work out. THE Delta Airlines this Friday (25) filed a lawsuit against the cybersecurity company due to the chaos caused this summer. In July, a “catastrophic” software update disabled millions of computers around the world and grounded much of the airline’s passenger fleet.
The update left Delta’s operations paralyzed for days, forcing thousands of flight cancellations and delays that affected more than a million of its customers, the airline said in the lawsuit.
CrowdStrike publicly apologized after the July 19 error Shut down computers running Windows, the company’s operating system Microsoft.
The outage paralyzed airports, banks, stock exchanges and businesses around the world — and proved especially challenging for Delta, which struggled for days to return its flight schedule to normal. CrowdStrike has since announced sweeping changes to how it tests and deploys content updates.
READ MORE: CrowdStrike’s failure exposes weaknesses in the company’s financial statement
Astronomical damage
Delta claims the faulty update cost the airline at least $500 million in direct losses — as well as “serious harm to his reputation and goodwill,” according to the complaint, filed Friday in state court in Georgia.
CrowdStrike said in a statement that Delta’s claims are based on misinformation that “demonstrates a lack of understanding of how modern cybersecurity works” and reflects a desperate attempt to shift blame for its slow recovery from its failure to modernize its infrastructure. Outdated IT.
The cybersecurity company said it tried to reach an out-of-court resolution on the update, but that “Delta chose a different path.”
READ MORE: Cyber blackout yields threats and accusations between Microsoft, CrowdStrike and Delta Airlines
Delta claims the software update was “forced” on the company — and was not something its IT team installed.
“These updates were pushed to customers and their systems even when customers did not enable automatic update settings,” according to the complaint.
Delta’s claims against CrowdStrike include fraud, breach of contract, deceptive trade practices and computer hacking.
A CrowdStrike, que Before the cyber blackout I was on a ‘honeymoon’ with the marketalso faces litigation from investors over the blackout.
